Your request gets ignored
No reply to your complaint? We put it in writing, legally, ready to send.
Legally valid proof under eIDAS Art. 43Use your rights.
Use your rights.
Lexeon writes, sends and tracks the follow-up.
From the first letter all the way to court — we guide you step by step, in plain language. No expensive lawyer needed.
No account needed to start · you see the letter before you pay
No subscription
Proof of receipt
Sound familiar?
For people like you
Real situations, really resolved — in plain language.
A bill that isn't right
Wrongful collection or charge? One clean letter with legally valid proof.
Staying in control yourself
Sent in a few minutes — and your proof just lands in your inbox.
How it works
Tell your story. Lexeon does the rest.
From your story to a ready-made action plan.
How you start
Tell your story. Lexeon does the rest.
You describe what's going on in plain language. Lexeon asks a few targeted questions and prepares a step-by-step plan for you — you decide whether we send it.
In your own words — no legal jargon needed
A few smart questions complete your story
A tailored step-by-step plan as the result
ContractorWOZData breachDepositCollection
You tell your story
The contractor delivered the bathroom sloppily — loose tiles, leaking sealant. I want him to fix it.
Lexeon asks a few questions
When was it delivered?What exactly is defective?Repair or money back?
Your plan is ready
- 1Notice of default
- 2Demand repair — reasonable deadline
- 3Escalate if ignored
Ready — you decide whether we send
Two ways
One letter, or your entire case.
You decide how far you go. Start small with a single letter, or let Lexeon guide the whole process.
Single send
Send a single letter
You already have your letter ready and want it sent by registered post — without a trip to the post office.
By postOr digital
- Registered, with proof of receipt
- No account, no subscription
- Done in a few minutes
Guided case
Build your entire case
A conflict that takes more than one letter. Lexeon creates a step-by-step plan and guides you until it's resolved.
Case fileStep-by-step plan
- Step by step, in plain English
- Deadlines tracked automatically
- Up to and including a bailiff, if needed
A case, up close
You send. Lexeon tracks the rest.
For a full case, Lexeon keeps track of the deadlines and prepares the next step for you. You decide only when it goes out.
Every step registered, with proof in your file
No deadline missed — the system watches for you
Up to and including a bailiff, if it comes to that
Landlord won't return my deposit
Case #2026-0413
Deposit withheld after move-out — refund demanded
Friendly requestsent
First request to refund the deposit
No response after 14 days — Lexeon prepares the next step
Formal notice of defaultsent
Registered, with a 14-day deadline
Deadline passed — time for the demand
Demand + collection notice (WIK)sent
Last chance before collection costs
Still no resolution? — handover stands ready
Ready for a bailiffnext step
One click — your file goes along as proof
FromYour name14 June 2026
Registered
Formal notice — remedy within 14 days
Delivered & openedtoday at 14:02
Proof
Why Lexeon
Watertight, even when things go wrong.
A letter is only worth something if you can prove it was sent and received. That's what Lexeon is built for.
Legally grounded
Our letters cite the right legal provisions for your situation — drafted together with Dutch legal professionals.
Legally valid proof
eIDAS Art. 43: a watertight evidence file of delivery. Indispensable the moment you need to escalate.
Deadlines tracked
We keep track of the statutory deadlines and surface the next step on time. No missed deadline.
Sent via an ACM-registered postal carrier
You see the letter before you pay
No subscription needed
How it works
From situation to action plan — in three steps.
For a guided case. Sending a single letter can be done right away.
1
Step 1
Describe your situation
In your own words. No jargon needed — we'll understand.
2
Step 2
We create a step-by-step plan
Usually 3–5 letters over time. We show you the smartest path.
3
Step 3
You stay in control
We guide you through each step. One letter per step — sent by registered post.
Choose your situation
What's your dispute about?
Start with what's going on. We'll turn it into a step-by-step plan — in plain English.
Deposit not returned
Your landlord won't refund your rental deposit after you moved out. Claim it back — formally and on the record.
Start your caseCan't cancel a contract
Gym, telecom, energy, insurance — end a Dutch contract formally and provably, within the notice period.
Start your caseWork not delivered
A contractor or service that didn't deliver, caused damage, or refuses a warranty — get action.
Start your caseExample — work performed poorly
From a friendly request to a legal step.
Many cases are already resolved at step 1 or 2. But if it's needed, the whole path is ready — every step with proof.
1
Friendly complaint
Ask for a fix first. This often already works.
2
Formal notice of default
No response? We serve a formal 14-day deadline (ingebrekestelling).
3
Demand + collection notice
Final warning. Collection costs (WIK) loom.
4
Termination + claim
End the contract and recover your loss.
5
Liability notice
On non-payment: debt collection or a lawyer.
Pricing
Pay for what you send.
No subscription. You pay per registered letter you send.
Single letter
vanaf€ 4,75 per letter
No account needed
Send your letter by registered post once — by mail or digitally. For when you don't need to manage anything.
- Registered, with proof of receipt
- By post or digital (ERDS)
- Ready right away, nothing to remember
For a whole case
Balance
vanaf€ 2,75 per letter
Better value per letter
For a conflict that takes several steps. Pay each step from your balance, your whole case in a single file.
- Your whole case in one file
- Deadline tracking and follow-up steps
- Registered, by post or digital
Your file is always downloadable. After 12 months you keep it online for a small yearly fee — or you close it and keep your own copy. You're never locked in.
See all pricing
A single letter costs a little more each — you pay for the convenience. With prepaid balance you send for less and keep your whole case neatly in one place.
Frequently asked questions
What if the other party doesn't respond?
No problem. After the waiting period (usually 14 days), your dashboard automatically shows the next step. You decide when to send it.
Can I edit the letter before it's sent?
Yes. You see the full letter and can adjust it before it goes out. You only pay once you're satisfied.
How do I know my letter arrived?
You receive legally valid proof of receipt that lands in your file automatically — under eIDAS Art. 43. That proof is exactly what counts if you later need to escalate.
Do I get my money back if there's no result?
Lexeon provides the delivery and the proof — we can't guarantee an outcome, because that depends on the other party. You only pay for what you actually send.
Is Lexeon a lawyer?
No. Lexeon helps you act correctly and provably yourself, and does not give legal advice. For large or complex cases we refer you to a lawyer or legal aid.
Do I need to speak Dutch?
No. You use Lexeon entirely in English. The letters we send are in Dutch — the language that carries legal weight in the Netherlands — but you read every explanation and a clear summary of each letter in English, and you stay in control of everything.
Ready to resolve your case?
It all starts with a friendly request — properly written, legally recorded, and ready for a follow-up if it comes to that.
Write your letter — free to preview